1. Request data from your customer
Log into your UtilityAPI dashboard.
Click on Request Data. This will bring up a data request form with your unique link. You can send a data request directly from the dashboard by filling out the form. Your link will have your name and company name (both from your email address), so your customer will know it's coming from you.
You have a lot of flexibility in how you get that link in front of your customer. You can also
- send the link via email
- integrate the link into your website
- text the link to your customer
- have your link ready on your cell phone or tablet
How do you know if your customer is an SVCE customer? SVCE covers the following cities: Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Saratoga, Sunnyvale and unincorporated Santa Clara County.
2. Customer authorizes; no need for their username or password!
Login credentials are not required with the SVCE authorization form. The utility account holder can search for their account several different ways, such as using a linked phone number, address, or email.
3. We collect data
Once your customer has authorized, log in to your UtilityAPI dashboard. The new account will display on the dashboard. Click on Get Data to start the collection. Your data will be available shortly!
The Get Data button will turn orange while we're collecting. You can click on it at any time to see the data that has already been collected. Once the data collection has finished, the button will turn green and say See Data. Click on the green See Data button to download your data in the format that best fits your needs.
Examples of the data we collect
Types of data available vary by utility. See here for the complete list. The data we collect is cleaned and standardized across all utilities we support.
Intervals (as CSV, XML and Json file formats)
TOU breakdowns/Bill Tiers