1. Request data from customer
Request data from your customer via your UtilityAPI portal. When you're logged in, click on "Request Data" to get started. You can send a data request directly from our platform by filling out the form, or use your unique link in an existing email chain with a customer. Your link will have your name and company name (both from your email address), so your customer will know it's coming from you.
We've built our service to be flexible so you can determine the best way to interact with your customer.
Flexibility in requesting data:
Link via email
Text it to your customer
Have your link on a cell phone or tablet
How do you know if your customer is an SVCE customer? The cities SVCE supports are: Campbell, Cupertino, Gilroy, Los Altos, Los Altos Hills, Los Gatos, Milpitas, Monte Sereno, Morgan Hill, Mountain View, Saratoga, Sunnyvale and unincorporated Santa Clara County.
2. Customer authorizes
Login credentials are not required with the SVCE authorization form. The utility account holder can search for their account several different ways, such as using a linked phone number, address, or email. Below is what the customer sees when you send an SVCE customer a data request.
3. We collect data
Login to UtilityAPI, and the new account will display on your dashboard. Click on "Get Data" to start the collection and your data will be available shortly!
Once the data collection has finished, click on "See Data" to download your data in the format that fits your needs best. Examples of the data we collect can be found below.
Examples of the data we collect:
*Interval data is also available in XML and JSON file formats.
Simple, clean data you can use.