Sending Reminder Emails to Utility Account Holders

Our recently revised dashboard allows for better tracking of data requests, and included in this is the ability to send reminder emails. 

On the left side of your dashboard, you can filter by just data requests that are Pending. Pending requests are ones that have been sent to the utility account holder, but they have not yet filled out the authorization form. 

By clicking on Pending, you may view just your pending data requests. You can then click on the Resend button to send out a reminder email that will be automatically linked to the original request.

Once you are ready, just click send!